In many industries, employees use — and are entrusted with — expensive tools and devices that enable them to do their jobs more accurately and efficiently. Equipment including handheld bar code scanners, tablets, calibrated instruments, automotive tools, and in-store point of sale devices are distributed to employees on a daily basis in healthcare, manufacturing, fleet and field service organizations, retail, and a variety of other settings. If distributing and managing devices has become a drain on…
Transportation and logistics companies face a number of challenges as the industry becomes more competitive. Regulatory requirements have increased, as have pressures to reduce costs and to provide more shipment visibility. Technology will play a large role in meeting these challenges. Here are three key logistics management technology trends to watch for in the coming months: Mobility and Wireless Communication: Saddling drivers with piles of paperwork is swiftly becoming a thing of the past. Mobile…
For field service organizations, meeting service level agreement (SLA) requirements and delivering excellent support are critical for maintaining customer loyalty and profitability. How do you get there? The key to providing better field service support for both your customers and your technicians is mobility. Armed with a mobile computer and a real-time wireless connection to the enterprise, your technicians can more effectively complete their work at the point of activity without costly return trips to…
Barcodes are a fundamental part of retail automation solutions. Advanced retail operations use barcodes to guide and document nearly every operation, from initial packaging and shipping, through supply chain management, delivery, in-store inventory placement, and the point-of-sale transaction. Mobile computing and data capture solutions (including barcodes) provide retail companies with better visibility and control over inventory and stock levels, improved employee productivity, and a better overall customer experience. However, not all retail barcode solutions are…