Direct Store Delivery (DSD) Software

Quest’s direct store delivery (DSD) solutions allow retailers to reduce operating costs by sidestepping the retailer’s distribution center.

Competition in the grocery, bakery, snack, and beverage industries has increased, while prices for raw materials, fuel, and other operating costs have become more volatile. To stay competitive, retailers look to avoid out-of-stocks while reducing returns. In these instances, retailers benefit from a DSD solution that offers a real-time view of inventory, as well as greater forecasting capabilities. Quest’s DSD solutions help our customers reduce returns, increase sales and ensure shelves are always stocked with the correct products and quantities.

The Quest Solution DSD Suite

The Quest Solution DSD Suite enables retailers to automatically generate invoices, and it allows vendors to transmit invoice details into the retailer’s system using a DEX connection. Sales orders can quickly be uploaded into back-end business systems, while the customer and pricing information is updated in real time on handheld computers.

DSD: The Technology

Using real-time customer information and sales history, our DSD solutions minimize returns and out-of-stocks by providing the right combination of products in the right amounts. Based on previous sales history, promotions, seasonal fluctuations, shelf space, and even weather conditions, DSD forecasting tools can determine the right product mix for specific time frames.

Quest’s DSD solutions encompass several technology platforms, including mobile computers and printers, wireless communications, software, signature capture, forecasting capabilities, inventory management, and DEX compatibility; all of these platforms work together to improve efficiency and increase sales. Mobile computers and tablets also allow sales reps to confirm deliveries, take inventory, scan returns, and generate suggested orders that customers can confirm and sign right on the mobile device.

DSD: The Benefits

By eliminating paperwork and manual data entry, DSD solutions help sales representatives complete each stop faster and give them more time for merchandising, gathering competitive intelligence, and upselling at each stop. As a result, sales representatives are able to complete more stops per route.

Quest’s DSD solutions provide sales representatives with valuable business intelligence, including up-to-date customer pricing and inventory information. With Quest’s assistance, customers are able to strengthen their business relationships, increase efficiency, and improve sales.

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