Durable Goods- Field Automation-Sales Force
Prior Process- Non-automated ordering systems
Catalogs were so big, reps used bowling ball bags to carry
them. Expensive mistakes and data entry duplication caused
lost sales.
The Quest Solution- mobile modem based field automation
Merchandisers using catalog equipped mobile computers are
faster and more accurate. Billing errors gone, real time
inventory allows selling at the customer site.
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Mistakes, Labor and inventory reduced.
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Customer volumes up, along with profits. |