Once Quest Solution has completed the design and site survey stage, our customers can take full advantage of our project management and deployment services.
For each project, our system engineers systematically follow a 4-step process: Pilot Project Development, Integration, Staging and Kitting, and Maintenance.
From the start, our system engineers build project timeframes for the following:
- Solution testing and validation in the lab, moving to pilot installation.
- Pilot implementation, including test period, and evaluation of feedback.
- Rollout of solution to all enterprise sites, accounting for issues resolution, resource availability, as aligned with scope of work.
For each project, our customers receive project worksheets, issues lists, and we also provide post implementation administration (site documentation, sign-off, technical worksheets). To best manage our customer’s expectations, we make sure we provide a clear vision of the deliverables through weekly or bimonthly conferences.