At Quest Solution, we stand behind the barcode and enterprise mobility products we sell by offering a variety of support options that ensure your IT equipment and your supply chain run as intended.

We provide support for throughout the United States for a variety of products including barcode scanners, barcode printers, and mobile computers. Our support options include annual maintenance contracts, asset management, depot repair, onsite break-fix repair and preventative maintenance.

Overview

Customers that have minimal Network Design IT or outsourced staff, a complex list of objectives for WLAN Integration requirements (VLAN, Security, Segmentation, LDAP, Captive Portal, VoIP), and an aggressive timetable for project implementation and completion are good candidates for Quest support and maintenance services.

Our service technicians are certified and trained on the industry’s leading technologies such as Zebra, Honeywell, SOTI, Datamax, Wavelink, Cisco and Aerohive to name a few.

Preventive Maintenance

Quest Solution offers service contracts for both depot repair and onsite repair and will help you choose the right support plan to ensure continued, optimal performance of your solutions. In addition, we believe in regularly servicing your barcode and mobility equipment to extend life expectancy of your hardware, allowing you to get the most out of your technology investments.

There are often advance signs of solution failure, but only if you know where to look. Monitoring your barcode and mobility hardware and performing regular maintenance can correct problems before they result in interruption to your processes or costly downtime.

When your equipment fails – whether it’s your barcode printers, barcode scanners, or mobile computers and devices – business operations slow down or grind to a halt, costing you valuable time and hurting your bottom line. Our support service is there to support you and we will make sure to optimize uptime for your devices, hardware and software solutions.

Equipment experts from Quest are recognized to be dependable, knowledgeable, and quick to respond. Companies entrust us with their mobility assets and preventive maintenance program, and it is our job to fully support you in your field and mobility supply chain.

Interested in learning more or have a question?

Contact Quest